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访问 Cloud Manager 本地 UI 失败,并显示错误:无法初始化 UI

适用场景

  • Cloud Manager 3.9.4.内部版本1/2
  • Cloud Manager 3.9.8

问题描述

  • 访问 Cloud Manager 本地 UI 失败,并显示错误消息 Failed to initialize UI.  Cannot read property 'accountid' of null
  • SaaS UI 访问成功,但工作环境却不成功 所示,连接器处于非活动状态
  • server.log 从 OCCM ASUP 日志报告重复出现的身份验证相关错误

ERROR [Report all CVOs statuses    ]  Got a failure: com.netapp.oncloud.simplicator.client.common.SimplicatorAuthenticationException: Invalid ONTAP credentials

错误 [ 令牌生成器 ] invalid_client 。未通过身份验证 com.netapp.oncloud.simplicator.client.common.AuthenticationException: invalid_client 。未经过身份验证

  • Cloud Manager 中的错误消息:

检索工作环境时发生错误:在akka://oncloud/user/TokenGeneratorActor#-xxxxxxx]] 经过 20000 毫秒后,在 [Actor[ Akka : //OnCloud/user/TokenGeneratorActor#-xxxxxxx]] 上请求超时。sender[null] 发送类型为 com.netapp.oncloud.occmAsService.TokenGeneratorActor$GetToken$" 的消息。

 

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